Water & Sewer

Municipal water systems

About half of Bowen Island homes are served from a Municipal water system. The rest are supplied by private communal water systems or private wells. All Municipal water systems are subject to the Drinking Water Protection Act, Water Act, Canadian Drinking Water Guidelines and other requirements from the Ministry of Health and Vancouver Coastal Health Authority.

Bowen Island Municipality owns and operates seven water systems, serving approximately 1,000 connections.

How to find your water meter and determine if you have a water leak

Information on how to find a water leak can be found here: Do You Know Where Your Water Meter is Located?

Information on how to mitigate the charges on your bill that result from a leak can be found here: Utility Charge Adjustment Policy.

Help us contact you quickly if we discover a leak

Bowen Island Municipality is currently dealing with leaks at some properties in Municipal water systems. We make every effort to contact the property owners, however in many cases we only have mailing addresses.

Please provide your contact information so that we can contact you by phone or e-mail if we discover high water usage on your water meter.

If BIM identifies a leak, every effort will be taken to contact the property owner. If the property owner cannot be contacted, water will be turned off at the property.

Low water pressure?

If you are experiencing low water pressure, try the following:

  1. If you have a filter system, you will have to replace your filters from time to time. This may become necessary sooner than usual during the summer with the increase of algae and turbidity in the water supply.
  2. If pressure reduction occurs in just one sink or bathroom:  There are screens on most of your faucets that may also be plugged. Unscrew and clean them.
  3. Most houses have a Pressure Reducing Valve (PRV).  As you can see in the diagram below, there is a fine screen through which all your household water has to go. If you haven’t cleaned this screen, this may be the problem.  Shut off your water. Unscrew the hex nut at the bottom of the PRV. Remove stainless screen and clean. Reassemble making sure not to pinch the O-ring.
  4. Contact a plumbing contractor to trouble-shoot the issue.

Last Updated on 2019-09-20 at 3:47 PM

  • For after hours emergencies please call 604-834-0770

    This includes any issue that requires a work crew's attention outside of regular hours, such as water or sewer main breaks, dangerous debris or fallen trees on a road, or damaging potholes.